Rated 4.64.64.5/5 from 819704747 Reviews

Read what our customers are saying

Patients. professional, friendly and helpfull

Martin Snyman - 3 years ago

Product Review

I didn't compare it with other pet insurances.

Service Review

Patients. professional, friendly and helpfull

Rated: 5 out of 5

Helpful staff, friendly and supportive. would recommend and buy from again.

Trusted Customer - 3 years ago

Product Review

I already have as per above

Service Review

Helpful staff, friendly and supportive. Would recommend and buy from again.

Rated: 4 out of 5

Well informed on the information about pet insurance best customer service keep up the awesome work also patient with...

Miriama Aperahama - 3 years ago

Product Review

Talked me through the options on all 3 plans , Lovely

Service Review

Well informed on the information about pet insurance best customer service keep up the awesome work also patient with answering any questions I did not clearly understand.

Rated: 4.5 out of 5

Very efficient and helpful spoke to peter who went out of his way to explain the options for us

Heather Leicester - 3 years ago

Product Review

Great purchase will cover what we need for Khloe and also if helping SPCA that is wonderful

Service Review

Very efficient and helpful spoke to Peter who went out of his way to explain the options for us

Rated: 5 out of 5

Fantastic customer service - very knowledgeable and talked me through each product offer and able to answer all my...

Karen - 3 years ago

Product Review

Excellent options for the 3 types of pet insurance options available offered. And all 3 were great value.

Service Review

Fantastic customer service - very knowledgeable and talked me through each product offer and able to answer all my questions. Each of the 3 pet insurance options were fantastic value and I was able to pick one that best met my pets needs. I felt like a very valued customer.

Rated: 5 out of 5

Call back person delightful

Trusted Customer - 3 years ago

Product Review

Haven’t used it so can’t rate it as yet

Service Review

Call back person delightful

Rated: 4 out of 5
Swampy Wilkinson - 4 years ago

Service Review

The customer service was great well explained. Helpful and friendly

Rated: 5 out of 5
Alana Dempsey - 4 years ago

Service Review

I Cancelled it and they have been charging me for months, the lady when I called to cancel was very reluctant and apparently didn't cancel, I repeated roughly 5x I AM RINGING TO CANCEL, I have the call history and a witness who heard me cancel. Rip off ******** I'M FURIOUS, please contact me ASAP, as you advise that phone calls are recorded, so you now owe ME money. CANCEL IT

Rated: 1 out of 5
Debbie - 4 years ago

Service Review

Easy to apply and quick to reply. Yes i would recommend to friends an family

Rated: 5 out of 5

Had the knowledge but not the empathy

Trusted Customer - 4 years ago

Service Review

Well explained however the person over the phone was quite pushy. For someone who is inexperienced and reserved the approach felt demanding. While it is a good thing to close a sale they could approach it with a kinder heart.

Rated: 3 out of 5
Trusted Customer - 4 years ago

Service Review

The form asks for details such as a date of birth, that animals adopted from the SPCA simply may not have. "Not known" should be an optional answer.

Rated: 3 out of 5

SPCA Pet Insurance

Trusted Customer - 4 years ago

Service Review

I think it would have taken me much less time to look into each tier of insurance myself, online. The call was 30 minutes to explain everything and read through all disclaimers in full.

Rated: 4 out of 5

SPCA Pet Insurance

Trusted Customer - 3 years ago

Product Review

No hidden costs and everything is transparent.

Rated: 5 out of 5

SPCA Pet Insurance

Jess - 3 years ago

Product Review

Really good service and fast

Rated: 5 out of 5

SPCA Pet Insurance

Rhonda Cox - 3 years ago

Product Review

We had Pet insurance with another company but the price was very high. Your price is reasonable and covers the same things.

Rated: 5 out of 5

SPCA Pet Insurance

Trusted Customer - 3 years ago

Product Review

Similar to previous pet insurance but considerably cheaper. Best of all it helps the an8mals, not big business

Rated: 4 out of 5

SPCA Pet Insurance

Trusted Customer - 3 years ago

Product Review

Good value, good excess and good annual pay out. I was very happy with the policy.

Rated: 5 out of 5

SPCA Pet Insurance

Trusted Customer - 3 years ago

Product Review

The product seems great but we only purchased last week so haven't had a chance to use it.

Rated: 4 out of 5

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