SPCA Pet Insurance Reviews
929290% of our customers are pleased with our products and services out of 661595587 customer reviews.
Authentic reviews powered by
Rated /5 from 661595587 Reviews
Read what our customers are saying
Initial login process slow and clunky. had to wait 2 hrs before confirmation/verification email arrived, then the link...
Product Review
Great overall coverage and pricing.
Service Review
Initial login process slow and clunky. Had to wait 2 hrs before confirmation/verification email arrived, then the link failed. Security question choices very limited. Recommend that you allow the customer to add a question if the listed choices not adequate. Good initial phone contact by representative once internet quote requested. However, they were unable to see that we had already completed the agreement and had accepted conditions etc.
It had been about 10mins after i had completed a free quote for insurance of my two cats and i received a phone call...
Product Review
It had been about 10mins after I had completed a free quote for insurance of my two cats and I received a phone call from the lovely Charlie. She was incredibly helpful and it was so nice to speak to her about the pros and cons of the 3 different insurance packages. I felt I could ask all the appropriate questions needed and never felt like I had to sign up right then and there. Although after speaking with Charlie I did sign up to one of the choices. Knowing I had 10 days to pay for the insurance felt very reasonable. It also gave me the chance to talk it through with my husband before making a final decision. We had the opportunity to cancel the policy before we even started paying. The best part of insuring with the SPCA is that it doesn’t just cover your fur baby, it also helps the amazing work of the SPCA too. We have encountered the SPCA before, for the welfare of some animals we were concerned about that were on our property but we didn’t own. The SPCA were fantastic at communicating and keeping in touch with us and the outcome was well thought out and what we expected of the SPCA. It’s nice knowing we are helping this incredible organisation too. And of the 4 different company quotes I got the SPCA was the most suitable and very competitive prices.
Service Review
It had been about 10mins after I had completed a free quote for insurance of my two cats and I received a phone call from the lovely Charlie. She was incredibly helpful and it was so nice to speak to her about the pros and cons of the 3 different insurance packages. I felt I could ask all the appropriate questions needed and never felt like I had to sign up right then and there. Although after speaking with Charlie I did sign up to one of the choices. Knowing I had 10 days to pay for the insurance felt very reasonable. It also gave me the chance to talk it through with my husband before making a final decision. We had the opportunity to cancel the policy before we even started paying. The best part of insuring with the SPCA is that it doesn’t just cover your fur baby, it also helps the amazing work of the SPCA too. We have encountered the SPCA before, for the welfare of some animals we were concerned about that were on our property but we didn’t own. The SPCA were fantastic at communicating and keeping in touch with us and the outcome was well thought out and what we expected of the SPCA. It’s nice knowing we are helping this incredible organisation too. And of the 4 different company quotes I got the SPCA was the most suitable and very competitive prices.
I just did the online system and it was smooth and easy to use
Product Review
I’m not clear what you mean by this question. I have registered with insurance, I haven’t used it yet.
Service Review
I just did the online system and it was smooth and easy to use
Great process to organise online. really simple terms laid out clearly to help compare products. fast and easy...
Product Review
Great process online simple and clearly laid out. Fast to order and competitive prices for the product offered in comparison to other companies, plus like to support the work of the SPCA
Service Review
Great process to organise online. Really simple terms laid out clearly to help compare products. Fast and easy process overall, so impressed so far
Victor was very polite ad thorough
Product Review
Not sure yet cause I have not had to use it
Service Review
Victor was very polite ad thorough
I would recommend their service and would certainly use them again. very professional and helpful
Product Review
I have only just bought it, but I am very confident that I have made the right decision
Service Review
I would recommend their service and would certainly use them again. Very professional and helpful
Trained to sell rather than provide customer service. Appalling qualityline
Service Review
Customer focus to take priority over profit . What a patronizing prompt “good start”!!
Helpful kind generous people
Service Review
Yes the staff were so lovely and helpful. Knowing that looking after my pet will help less fortunate pets is beautiful
Friendly, informative
Service Review
Friendly, informative, welcomed questions and seemed interested
Nice professional service
Service Review
The lady explained everything and made sure I understood.
Service Review
It was very tedious having to have the person phone back and every time identify with date of birth etc. I almost gave up as I found the system very childish and almost embarrassing for the person. There has to be a better way.
Great phone service.
Service Review
Although I am still comparing prices, the woman on the phone was fantastic and I hope she gets this feedback. Thank you.
SPCA Pet Insurance
Product Review
Got a good deal and worth it
SPCA Pet Insurance
Product Review
Thank you so much for accepting my application online for now I can get my older cat get the medical care she needed and helping me with my 7 other fur babies 😊
SPCA Pet Insurance
Product Review
Very easy to understand..
SPCA Pet Insurance
Product Review
Could be cheaper, but I'm only after the 3 free months.
SPCA Pet Insurance
Product Review
All questions were answered and had great knowledge of the products
SPCA Pet Insurance
Product Review
Has been straight forward so far