Rated 4.64.64.5/5 from 798686725 Reviews

Read what our customers are saying

The person on the phone was awesome and helped me get the right cover

Sharon Goodwin - 3 years ago

Service Review

The person on the phone was awesome and helped me get the right cover

Rated: 5 out of 5

I really only wanted a quote and i ended up having purchased a policy. the woman i spoke to was very nice and the...

Trusted Customer - 3 years ago

Product Review

The policy was OK - it was clearly explained- but upon reflection I realised that it wasn't what I wanted.

Service Review

I really only wanted a quote and I ended up having purchased a policy. The woman I spoke to was very nice and the conversation very quickly moved from "getting a quote" to "purchasing a policy"

Rated: 3 out of 5

I called the customer service line for a quote and more information then all of a sudden it felt like i was coerced to...

Trusted Customer - 3 years ago

Product Review

Good range of services but could be better for the amount.

Service Review

I called the customer service line for a quote and more information then all of a sudden it felt like I was coerced to sign up by using terms like “part of your premium is donated to SPCA” and “there’s a cool down period as well if you decide not to continue”. I ended up signing up for my dogs and then had to call back the same day to cancel because I felt that I couldn’t say no. Please next time just listen to your customers when calling in for information only and not to sign up.

Rated: 2.5 out of 5

The customer service was helpful and was able to help me with any queries i had.

Katharine Howse - 3 years ago

Product Review

I will be in a position to give my opinion about my purchase once we have had experience of making claims in the future. At the moment, for what our policy offers, I am very happy.

Service Review

The customer service was helpful and was able to help me with any queries I had.

Rated: 4.5 out of 5

Very fast comunication.explained everythink so i could understand clearly.very cheap rates for my pet.awesome...

Albert Westbury - 3 years ago

Product Review

Cheaper than i expected.very happy with out come

Service Review

Very fast comunication.explained everythink so i could understand clearly.very cheap rates for my pet.awesome service.would reccomend to anyone.

Rated: 5 out of 5

Very helpful, kind and patient. knowledgeable about the product and made the decision to purchase easy. a quick and...

Trusted Customer - 3 years ago

Product Review

Haven’t used it yet, so I can’t really say much about the product. I like that some of the money spent on the insurance goes back to support SPCA.

Service Review

Very helpful, kind and patient. Knowledgeable about the product and made the decision to purchase easy. A quick and prompt process too - the representative was great!

Rated: 4.5 out of 5

Awesome

Sophie Kearney - 4 years ago

Service Review

Great amount of information provided for each insurance policy!! Easy to use website

Rated: 5 out of 5
Oleg Sennikov - 4 years ago

Service Review

will recommend, great service

Rated: 5 out of 5

Amazingand heldul

Trusted Customer - 4 years ago

Service Review

Amazing and helpful

Rated: 5 out of 5

Pinky was Very professional and great communication

Kelvin Howell - 4 years ago

Service Review

Detailed explanation

Rated: 5 out of 5
Rachel Tanielu - 4 years ago

Service Review

It was great service and the lady I spoke with was lovely

Rated: 5 out of 5
Shaun Driscoll - 4 years ago

Service Review

Very easy and quick

Rated: 5 out of 5

SPCA Pet Insurance

Trusted Customer - 4 years ago

Product Review

I haven’t had the insurance long enough to have an opinion.

Rated: 4 out of 5

SPCA Pet Insurance

Trusted Customer - 4 years ago

Product Review

This is our first time purchasing pet insurance, we were very happy with the cover offered in each category

Rated: 5 out of 5

SPCA Pet Insurance

Trusted Customer - 4 years ago

Product Review

Great deal with getting three months free for being an SPCA adopter.

Rated: 5 out of 5

SPCA Pet Insurance

Kieran Garner-Hanson - 4 years ago

Product Review

It gives me the health care cover for Millie I need as she gets older. Her care is very important to me, I want to be able to offer her access to regular vet clinic care if she needs it and particularly if unexpected issues arise

Rated: 4 out of 5

SPCA Pet Insurance

Trusted Customer - 4 years ago

Product Review

Cheap understable and what I wanted

Rated: 5 out of 5

SPCA Pet Insurance

Beverley Lawrence - 4 years ago

Product Review

I would lose current benefits and will be phoning at 8am or shortly thereafter to push back the start date. His last scale and polish in AKL was $215.00. I am not prepared to lose that advantage. His birthdate was not considered adequately. Cost of annual check? Prepared to lose the policy if a push-back of start date is unacceptable. In which case, I regret this use of my time when I had merely shown interest. I like to take my time.

Rated: 3 out of 5

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