Rated /5 from 641585570 Reviews
Read what our customers are saying
No policy documents arrived, no customer service, no returned phone when asking for said documents. i will be...
Product Review
Still awaiting documents and **** service. Over waiting (been a month and multiple phone calls) will be canceling and going else where.
Service Review
No policy documents arrived, no customer service, no returned phone when asking for said documents. I will be cancelling if I can ever get hold of customer service not the new policy people who can't help with anything else. Extremely frustrating and disappointing.
My little dog needs all the protection she can have she’s worth it
Product Review
Seems reasonable enough as I said before she’s worth it
Service Review
My little dog needs all the protection she can have she’s worth it
Pia was great, but all the paperwork was horrendous for a 3 mth old healthy kitten. how you improve this must be up...
Service Review
Pia was great, but all the paperwork was horrendous for a 3 mth old healthy kitten. How you improve this must be up to you. Maybe you could have the policy validated when the animal has had a veterinary check as you do for cruciate ligament. Thank
Great but with adopting a pet u need insurance but i have not received my 3mnthz free
Product Review
Easy done on line easy to read and understand
Service Review
Great but with adopting a pet u need insurance but I have not received my 3mnthz free
Very friendly and very helpful and professional
Service Review
Very friendly and very helpful and professional
The customer service was fantastic i am retired and the person supporting me was very patient, competent ,...
Product Review
I found it difficult to find an insurance company who would insure my senior cat, I was grateful the SPCA had two options.
Service Review
The customer service was fantastic I am retired and the person supporting me was very patient, competent , professional and friendly . I found it difficult to find a company that would insure a senior cat, SPCA had two options, thank goodness. Thank you you for a fantastic service
Service Review
Very good service. Can I suggest that you modify the need to read out swathes of information at the end if the discussion. Imo it was far to long and en email requiring a response is a far more customer friendly way of completing the discussion.
Excellence
Service Review
Excellent service, user friendky, effortless process
Service Review
Very easy service to use.
Service Review
Great service, it was super easy to get information on what type of insurance cover I wanted. The woman on the phone was very pleasant and guided me through whole the process, everything was done within 15mins over the phone.
Service Review
I did an online inquiry and got a phone call within 2mins which I didn’t request, I was at work and my phone just kept ringing, once i answered it I said I am at work and can’t talk can someone ring me back in my lunch break, they didn’t then for the next 24 hours my phone kept ringing with all different people. I asked for them to call me on my day off which someone did and I finally could talk and yes I signed up (the guy on the phone) was extremely pushing and I’m 99% sure he has given me false information, now that I have read my policy documents. Even after I had already signed up I still got phone calls from people. The communication within your company is shocking and is very annoying to the customer.
Maddison was very helpful in explaining the policy options.
Service Review
Maddison gave excellent service, which is appreciated! Thank you, Maddison! She explained the options very clearly and was most helpful. Hence my decision to go with SPCA pet insurance. I would highly recommend !
SPCA Pet Insurance
Product Review
Due to the age of my Border Collie cross, I purchased the best cover for her, not as she's ill but as a just in case reassurance for myself and my fiance.
SPCA Pet Insurance
Product Review
Good value for money and options to suit your pets needs and your financial position
SPCA Pet Insurance
Product Review
Pet Insurance is expensive but provides peace of mind.
SPCA Pet Insurance
Product Review
It's affordable and reliable
SPCA Pet Insurance
Product Review
Excellent easy to understand and very quick to apply
SPCA Pet Insurance
Product Review
很棒,总体感觉非常方便。会推荐朋友也购买的。。。。。