Rated 4.64.64.5/5 from 641585570 Reviews

Read what our customers are saying

No policy documents arrived, no customer service, no returned phone when asking for said documents. i will be...

Trusted Customer - 3 years ago

Product Review

Still awaiting documents and **** service. Over waiting (been a month and multiple phone calls) will be canceling and going else where.

Service Review

No policy documents arrived, no customer service, no returned phone when asking for said documents. I will be cancelling if I can ever get hold of customer service not the new policy people who can't help with anything else. Extremely frustrating and disappointing.

Rated: 1 out of 5

My little dog needs all the protection she can have she’s worth it

Trusted Customer - 3 years ago

Product Review

Seems reasonable enough as I said before she’s worth it

Service Review

My little dog needs all the protection she can have she’s worth it

Rated: 5 out of 5

Pia was great, but all the paperwork was horrendous for a 3 mth old healthy kitten. how you improve this must be up...

Penny Colombatti - 3 years ago

Service Review

Pia was great, but all the paperwork was horrendous for a 3 mth old healthy kitten. How you improve this must be up to you. Maybe you could have the policy validated when the animal has had a veterinary check as you do for cruciate ligament. Thank

Rated: 1 out of 5

Great but with adopting a pet u need insurance but i have not received my 3mnthz free

Renee Goodall - 3 years ago

Product Review

Easy done on line easy to read and understand

Service Review

Great but with adopting a pet u need insurance but I have not received my 3mnthz free

Rated: 4.5 out of 5

Very friendly and very helpful and professional

Trusted Customer - 3 years ago

Service Review

Very friendly and very helpful and professional

Rated: 4 out of 5

The customer service was fantastic i am retired and the person supporting me was very patient, competent ,...

Geoffrey Pratt - 3 years ago

Product Review

I found it difficult to find an insurance company who would insure my senior cat, I was grateful the SPCA had two options.

Service Review

The customer service was fantastic I am retired and the person supporting me was very patient, competent , professional and friendly . I found it difficult to find a company that would insure a senior cat, SPCA had two options, thank goodness. Thank you you for a fantastic service

Rated: 5 out of 5
Graham Shaw - 3 years ago

Service Review

Very good service. Can I suggest that you modify the need to read out swathes of information at the end if the discussion. Imo it was far to long and en email requiring a response is a far more customer friendly way of completing the discussion.

Rated: 4 out of 5

Excellence

Annette Brook - 3 years ago

Service Review

Excellent service, user friendky, effortless process

Rated: 5 out of 5
Karen Blundell - 3 years ago

Service Review

Very easy service to use.

Rated: 5 out of 5
Trusted Customer - 4 years ago

Service Review

Great service, it was super easy to get information on what type of insurance cover I wanted. The woman on the phone was very pleasant and guided me through whole the process, everything was done within 15mins over the phone.

Rated: 5 out of 5
Jackie Ngawhika - 3 years ago

Service Review

I did an online inquiry and got a phone call within 2mins which I didn’t request, I was at work and my phone just kept ringing, once i answered it I said I am at work and can’t talk can someone ring me back in my lunch break, they didn’t then for the next 24 hours my phone kept ringing with all different people. I asked for them to call me on my day off which someone did and I finally could talk and yes I signed up (the guy on the phone) was extremely pushing and I’m 99% sure he has given me false information, now that I have read my policy documents. Even after I had already signed up I still got phone calls from people. The communication within your company is shocking and is very annoying to the customer.

Rated: 3 out of 5

Maddison was very helpful in explaining the policy options.

Kathleen Andersen - 4 years ago

Service Review

Maddison gave excellent service, which is appreciated! Thank you, Maddison! She explained the options very clearly and was most helpful. Hence my decision to go with SPCA pet insurance. I would highly recommend !

Rated: 5 out of 5

SPCA Pet Insurance

Cathryn Aitken - 4 years ago

Product Review

Due to the age of my Border Collie cross, I purchased the best cover for her, not as she's ill but as a just in case reassurance for myself and my fiance.

Rated: 5 out of 5

SPCA Pet Insurance

Trusted Customer - 4 years ago

Product Review

Good value for money and options to suit your pets needs and your financial position

Rated: 5 out of 5

SPCA Pet Insurance

Kim Rosengrave-Lloyd - 4 years ago

Product Review

Pet Insurance is expensive but provides peace of mind.

Rated: 4 out of 5

SPCA Pet Insurance

Charlton Mathys - 4 years ago

Product Review

It's affordable and reliable

Rated: 5 out of 5

SPCA Pet Insurance

Roanne Bryson - 4 years ago

Product Review

Excellent easy to understand and very quick to apply

Rated: 5 out of 5

SPCA Pet Insurance

Trusted Customer - 4 years ago

Product Review

很棒,总体感觉非常方便。会推荐朋友也购买的。。。。。

Rated: 5 out of 5

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